Frequently Asked Questions
Everything you need to know about your Aipas performance gear.
What is the typical shipping time for Aipas orders?
Standard domestic shipping usually takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
How do I process a return or exchange?
We offer a 30-day hassle-free return policy. Simply visit our returns portal with your order number and email address to generate a prepaid shipping label.
Are Aipas products covered by a warranty?
Yes, all our high-performance sports equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my technical apparel?
To maintain fabric integrity, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.